Terms of Service – SMM Services
Please read these Terms of Service (“Terms”, “Agreement”) carefully before using the services provided by [Your Company Name] (“we”, “us”, or “our”) through our website located at [YourWebsite.com] (the “Website”). By accessing or using our Website and/or purchasing our Social Media Marketing (SMM) services, you agree to be bound by these Terms. If you do not agree to all of these Terms, you may not use our services.
1. Definitions
- “Services” refers to social media marketing services including but not limited to Instagram growth, YouTube promotion, content scheduling, follower engagement, analytics reporting, and other digital marketing solutions offered through creators27.com
- “Client”, “You”, or “User” refers to any individual or entity using our Website or purchasing our Services.
- “Account” refers to the user profile created on our Website to access Services.
- “Content” refers to any text, images, videos, or media you provide for use in SMM campaigns.
Eligibility
You must be at least 18 years old and capable of entering into a binding contract to use our Services. By using our Services, you represent and warrant that you meet these requirements.
Services Description
We provide SMM services such as:
- Instagram: follower growth, likes, comments, story views, reel promotions
- YouTube: video views, subscribers, likes, comments
- Cross-platform marketing strategies and campaign management
- Scheduling and content promotion
- Analytics and performance reporting.
All Services are delivered in accordance with the plans and features selected during checkout. Delivery times, results, and performance may vary based on package, platform policies, and algorithmic changes.
User Responsibilities
You agree to:
- Provide accurate and lawful information during registration and service purchase.
- Supply clear, high-quality Content that does not violate any copyright, trademark, or privacy rights.
- Ensure your social media accounts (e.g., Instagram, YouTube) comply with the respective platform’s Terms of Service.
- Avoid using our Services for spam, fraudulent activities, or illegal purposes.
We are not responsible for suspension, banning, or penalties applied to your social media accounts by third-party platforms. Use of SMM Services is at your sole risk.
Payment & Refunds
- All payments are due at the time of purchase via accepted payment methods ( PayPal, Paytm, UPI etc.).
- Prices are listed in [Currency] and are subject to change without notice.
- No refunds will be issued for completed Services, partial delivery, or account issues caused by the Client or platform enforcement actions.
- Refund requests may be considered on a case-by-case basis for technical failures on our end, subject to management approval.
Delivery & Performance
- Delivery timelines are estimates and may be affected by platform APIs, technical issues, or high demand.
- We make no guarantees regarding specific engagement rates, follower counts, or viral success.
- Artificial or bot-generated engagement is minimized, but some automation tools may be used in compliance with platform guidelines.
Prohibited Activities
You agree not to:
- Use our Services to promote hate speech, illegal acts, adult content, or malware.
- Attempt to manipulate or reverse-engineer our systems.
- Resell or transfer purchased Services without our written consent.
We reserve the right to cancel orders or terminate accounts involved in prohibited activities without refund.
Intellectual Property
- All content, branding, and technology on www.creators27.com are property of www.creators27.com.
- You retain ownership of your Content. By submitting Content, you grant us a non-exclusive, worldwide, royalty-free license to use, distribute, and promote it for the purpose of delivering SMM Services.
Information Required to use this services
We do not require your login, password. You do not need to signup anywhere for our service you just need to select service pack for your platform (Instagram, Youtube etc). Once you made the payment your services will be delivered as per the packages.
Limitation of Liability
To the fullest extent permitted by law, www.creators27.com shall not be liable for any indirect, incidental, or consequential damages arising from:
- Use or inability to use our Services
- Account suspension by Instagram, YouTube, or other platforms
- Data loss, business interruption, or reputational harm
Our total liability for any claim arising under these Terms shall not exceed the amount paid by you for the specific Service in question.
Legal Disclaimer
⚠️ Use at Your Own Risk: While our service is designed to comply with Instagram’s terms, the platform may occasionally flag accounts for unusual activity. Always maintain ethical practices for long-term success.
Indemnification
You agree to indemnify and hold harmless www.creators27.com, its affiliates, and employees from any claims, damages, or expenses (including attorneys’ fees) arising from your use of our Services or violation of these Terms.
Termination
We reserve the right to suspend or terminate your Account or Services at any time, with or without cause, including for violation of these Terms. Upon termination, unpaid fees become immediately due.
Changes to Terms
We may update these Terms at any time. Continued use of the Website or Services after changes are posted constitutes acceptance of the revised Terms.
Governing Law
These Terms are governed by the laws of India, without regard to its conflict of law principles. Any disputes shall be resolved in the courts of Jurisdiction.
Contact Information
For questions about these Terms, please contact us at:
Email: support@creators27.com
By using our Website or purchasing our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.